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QuiBids 101
How does QuiBids work?
QuiBids is not your basic online auction model. We proudly developed a unique, exciting way to rejuvenate a century-old traditional auction in the digital era. We do understand that the similarities can create a bit of confusion, and we don’t want that to obscure how we do business. So we’ve decided to explain just how things work around here.
Getting started
Before you start bidding, you have to register an account with us. On the home page simply select the “Register” tab on the main tool bar, or click on the Orange Button that reads “Register Now” along the banner. Once you’re done registering, a confirmation email will be sent to the address you provided. If you don’t immediately receive this email from QuiBids, then check your Spam folder to ensure that it wasn’t mistakenly identified or blocked.
We recommend you add us to your safe senders list in order to avoid future confusion. Once you’ve confirmed your account, you’re free to buy bids and participate in auctions!
Buying bids
Who loves options? Everybody. Well, you’ve got two when it comes to buying bids. You may (A) purchase bids immediately after registration, or (B) select the “Buy Bids” tab on the main menu at a later time. Your first bid pack buy is a set price, but after your initial bid pack purchase, there’ll be five different bid packs to choose from, each a different size. We recommend what most users start off with: a Beginner Bid Pack for testing out the auction waters. Once you’ve selected the proper-sized bid pack, simply add your credit card and billing information. From here, you’re almost ready to join your first auction!
Remember, when purchasing bids, you are really buying the right to place bids and that each bid is worth $0.40. Purchasing bids doesn’t guarantee that you’ll win, but the “Buy Now” feature is always at your disposal (we’ll discuss that in a bit), and it’s basically like spending money toward the desired product.
Learning how to participate in an auction
Congratulations on making it this far! Now you’ll see bids as they appear in the upper-right corner of your screen. This number will update every time you bid on our site.
Before you start bidding, we strongly recommend you watch a few auctions and – in so doing – take some time to familiarize yourself with the pace and the dynamics of an auction. On the home page you’ll see a section labeled ‘Live Auctions’ that displays the auctions that are currently running.
The timer
The timer counts down consecutively until it gets below 20 seconds. From that point on, the timer will reset to 0:20 seconds every time a bid is placed, thereby giving other users the chance to bid again.
If the auction persists after a certain number of bids (it’s not uniform from auction to auction), the timer will begin resetting at 0:15 seconds after each bid. Finally, if we feel the auction has gone on too long, the timer will reset to 0:10 seconds each time a bid’s placed. When the time expires, the auction ends and the last person to bid wins the right to purchase the item for the final price.
Sometimes we'll host what we call Speed Auctions, where the timer will reset to a maximum of 0:10 seconds. To determine whether or not an auction is a Speed Auction, check for the little red timer icon accompanying it.
Bidding
So earlier we established that options are good, right? When it comes to bidding, you’ve got two. (A) Simply select the bid button. Your bid will be recorded and your name will show up as the highest bidder. Each time you’re outbid by another user, you’ll need to manually click the bid button again if you wish to guarantee that you’ll win the item.
Option (B) is the Bid-O-Matic, which does your clicking for you! This feature is designed for you to go hands-free, or even Internet-free, as Bid-O-Matic will automatically place bids from your account, per your direction. Simply instruct it how many bids (between 3 and 150 bids) you’re willing to give up, and the price you want to start bidding at!
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Comments (80)
synayman Says:
For a sought after item, your system shows that one "recently sold for $XX". under the item's picture. Can I see when that auction was won?
katiehern@QuiBids Says:
Yes, just click on that sold product image and it'll take you to that auction's page with the details/time.
nettie10 Says:
Will everyone bidding on the item get a chance to buy now? Or does that apply to the top bidder.
kmcmullen@QuiBids Says:
Everyone gets the chance to apply their Purchased Bids toward the Value Price of the item!
beaner60 Says:
I bid and won 25 voucher bids. How do I pay for it?
katiehern@QuiBids Says:
To pay for an item you simply go to My Quibids and click on the item at the bottom of the page and you will be led through the payment process.
wlyynwo Says:
If I lost a bid on an item, but did not exercise the buy now option. when the same item comes up again and i bid on it again and lost the bid again, but this time i use the buy now option, did i get the credit form the bids i placed on both time, or on the second time only?
katiehern@QuiBids Says:
This is a great question, but it is only the bids that are placed in that auction that can be used toward the Buy Now. Bids from other auctions do not roll over.
jean33 Says:
Can you purchase bid packs and pay for auctions with a PayPal account?
katiehern@QuiBids Says:
Yes, we offer PayPal as one of our accepted methods of payments.
jlharli Says:
Can a person just come on and browse and watch the auctions? Or must they register and purchase bids first?
katiehern@QuiBids Says:
Browsing and registering are both free. You are only charged when you decide to purchase a bid pack, which you must do in order to participate in the auctions.
JoWinner Says:
Hi! Thanks for answering all these questions here...Is there a limit to how many bidpacks one can purchase?
katiehern@QuiBids Says:
There is no limit to how many bid packs you can purchase!
nan55 Says:
How do you know how many real bids and how many voucher bids you have.
katiehern@QuiBids Says:
You can access this information by logging onto your account and clicking the link labeled "Bid Credit History." This link will take you to a page that will show you information on your bids.
BLastchance Says:
Do bids expire?
eklyons@QuiBids Says:
Yes, bids do expire. All bids have their own expiration date that you can view in the Bid Credit History section of your account.
kris10kmd Says:
how long does it usually take to get the item after purchase?
eklyons@QuiBids Says:
We ask all customers to allow 10-14 business days for items to process, ship and arrive to their destinations.
harleyman2700 Says:
What determines when the timer changes from 20 seconds to 15 and to 10?
eklyons@QuiBids Says:
Each time a user places a bid this timer will move form 20 to 15 to 10 depending on the duration of the auction.
bob92078 Says:
Can you keep bidding after you have already spent more then the retail value in bids
eklyons@QuiBids Says:
QuiBids will never let you go over the retail value of an item when using real purchased bids. However, if you are using Voucher bids, or free bids, you will not be stopped from bidding over value as free and voucher bids have no monetary value.
Cap0180 Says:
If I did not win what happens to my bids ?
katiehern@QuiBids Says:
If you do not win an auction then you can always utilize our Buy Now feature and we will deduct the monetary value of the bids that you placed in the auction from the retail value price of the item.
ziggy7549 Says:
How do you know what the shipping/handling charges will be prior to bidding?
katiehern@QuiBids Says:
All of that information is provided at the bottom of every auction page.
lizeli03 Says:
Hi, I want to know if I can place different bids in different items. How many items can I bet on?
katiehern@QuiBids Says:
You can participate in 5 auctions at the same time. However, please also note that win limits may apply as soon as you win an item. Therefore, if you reach your win limits while bidding in other auctions, you will not be able to participate any further, and will not be re-credited the bids you have already placed in other auctions.
rebecki33 Says:
If I have bids I purchased and bids I won in another auction, which bids will be used first when I place a bid?
katiehern@QuiBids Says:
You can choose the type of bid you would like to use first. If you log onto your QuiBids account and click the bid credit history link on the left hand side of the page. When you click that link you will see a box on the upper left hand side of the screen and you can choose if you would like to use voucher or real bids first.
patson6168 Says:
Hi, if I bid on something then decide to log off, doe's that bid still stay effective.thanks
katiehern@QuiBids Says:
Yes, once you place a bid your bid will still count towards the auction even if you log off.
lee567 Says:
if i have 10 voucher bids and use them on an item valued at $100 and do not win the item i then have 2 hours to BuyNow? If yes, then what will i be paying for this $100 item?
katiehern@QuiBids Says:
Voucher bids cannot be used in the Buy Now feature. If you used 10 voucher bids in this auction and lost you would have to pay the full retail value for this item.
MdenasTV Says:
whats the total amount of money i can bid on one item per bid. For example if i was in a single bid auction and everyone was biding 1cent at a time and i decided to bid 2cents or maybe even 3cents. Does that still count as 1 bid?
katiehern@QuiBids Says:
You can only bid one cent at a time. One bid = one cent. The auction can only go up by one cent increments.
Zcarpion2 Says:
If I understand correctly, the limits within 28 days applies to big ticket items that are priced $285 and $999.99, I have a question about this. Let say I won an item value price of $299.99 will this item prevent me from bidding on another item that exceeds the $999.99 limit within the same 28 days? If yes, then the way I understand it is the customer must decide on which big ticket item is more important to them during the current 28 days, correct? Or is it that a customer could win the over $999.99 first then a item at $285 up to $999 second which would pass the limitation restriction?
sabsher117@QuiBids Says:
Users are allowed to win only one of the same item over $285.00. In addition to this limit, we also allow only one win of any item over $999.99. For example, if you win a PlayStation 3, you will be locked out of all future PlayStation 3 auctions for the following 28 days, but it will not exclude you from an auction of a $999.99 item.
sszuber Says:
if i set up bid o matic to start bidding for me, do i have to remain logged in for bom to continue?
sabsher117@QuiBids Says:
No, the Bid-O-Matic will place the allotted number of bids, whether you are logged in or out.
hoatle Says:
I am getting ready to bid, watching ending auctions, and watching others bid. But I have a question, what does the "+20 Bids" sign on some auction items mean?
eklyons@QuiBids Says:
The "+20 Bids" sign indicates that you will receive an additional 20 bids by winning that auction or by using the Buy Now option.
minipower12 Says:
Being a beginner to Quibids, just wondering about badges. What exactly are they, and how did i earn one?
eklyons@QuiBids Says:
Badges are earned through accomplishing various feats on the site. Once you claim a badge, you will receive the free bids that are attached. You can claim your badges in the My Badges section of your account.
Serengeti12 Says:
How does QuiBids get all of their products?
kmcmullen@QuiBids Says:
We have different fulfillment facilities in different locations throughout the countries that we operate in. All items are shipped from these distributors straight to your door!
willhir57 Says:
In a earlier response you stated "QuiBids will never let you go over the retail value of an item when using real purchased bids." Does that mean if someone reaches the retail value the auction ends and they win?
asidney@QuiBids Says:
When a user reaches the value price of an auction a message will pop up letting them know the issue and will offer them the Buy Now option. The auction will resume.
MasterOfNothing Says:
Can voucher bids be used to win even more voucher bids?
asidney@QuiBids Says:
Voucher Bids can be used to win any auction. However, Voucher Bids will not be counted towards the Buy Now option in any auction.
ombun Says:
I bid let's say 60$ value of bids, I loose that bid, I don't want to pay full retail price for that item, so I don't use "buy now", I'm out of my 60$ period?
asidney@QuiBids Says:
When you place a bid in an auction, whether you win or lose, you do not get those bids back. This is why we offer the Buy Now option on every auction.
schill13 Says:
I noticed on some items, golf clubs, that when you look at the item there are different kinds of clubs. Ex. 4-pw, aw, rt. hand or 5-aw rt. hand. When the bidder wins is there a choice between the 2 different options of clubs?
asidney@QuiBids Says:
All available variations will be listed in the auction description. You will select your variation from those listed upon checkout.
SalA1 Says:
Is it possible for a single bidder to win an auction if there is a bid-o-matic operating from another bidder?
asidney@QuiBids Says:
As there are limitations on the Bid-O-Matic, Single bids are able to win an auction against a Bid-O-Matic.
mls57 Says:
can you enter a bid, at any time during the auction or do you have to start bidding at the very beginning of the auction?
eklyons@QuiBids Says:
You are able to begin placing bids into an auction once the auction time has counted down to 5 minutes.
ratkins85 Says:
I am getting ready to start bidding and I was wondering about the 6 items in the top of a bid page. I checked on each and they all have the same amount of money attached and they all have the same bidder. Why is that?
eklyons@QuiBids Says:
QuiBids offers You Choose It Auctions. There are now multiple items available for each auction ID. Just like our old auction model, you’re still just bidding on one auction, one product. But now that one product is left up to you! You can scroll through the items available and select which item you would like to bid on. When you win the auction, you will have the chance to select any of the items available.
Nubzee Says:
Why are there several different products in the same auction box that I'm bidding in? I only want to bid on the one I'm interested in. How does that work?
lstuckemeyer@QuiBids Says:
That is our "You Choose It" option, which essentially allows you to choose an item from a list of products that have the same value. It is more akin to bidding on a price point, rather than a specific item. All auctions, for tangible items, have this option. Once you choose the item you desire, the auction page will reflect that choice. This feature allows us to provide a wider selection of items to customers!
Says:
so if I were to win an auction on an item totaling over $999.99 is it only 1x EVER that I can bid on something this price or is it 1x every 28 days?
eklyons@QuiBids Says:
You are allowed one win of any item at or over $999.99 in a 28 day period.
FreedomFighters Says:
Hello, when signing up whats the promo code thing we gotta activate?
eklyons@QuiBids Says:
The promo code section of registration is optional. To complete registration without a promotional code, just skip over that section.
sht349 Says:
I was watching 5 different auctions at once and noticed the bidders were the same in the same order and the timer was the same as well as if they were single or bid o matic was exactly the same the timer went from 20 to 15&10 at same time. Why is this. Seem strange that bidding order and all was exactly the same on 5 auctions.
lstuckemeyer@QuiBids Says:
If you compare all 5 of those auction numbers you will see that they all match. At times, users will unknowingly have several tabs or windows open that are displaying the same auction, but with a different item from the "You Choose It" section updated on each page. Therefore, while different pages display different items, it is all the exact same auction. As a rule of thumb, always compare auction numbers! That will help weed out any confusion.
Jopijoe Says:
How do you file a complaint on a bidder winning multiple auctions of the same item (over a $285.00 valuation) with in the 28 day "lock out" period. What happens to bids that are spent on these auction that a disqualified bidder has won?
lstuckemeyer@QuiBids Says:
You are always welcome to send in an email to Support@QuiBids.com regarding any concerns that you may have!
cwaynehere Says:
Some products have arrows next to them. when you scroll left or right they show other products. Is this pick the item you want to bid on and you may be bidding against someone bidding on a different item?
lstuckemeyer@QuiBids Says:
That is correct! Our "You Choose It" option allows you to choose an item, from that list, that you would like to bid on! Once you select that item you desire, the auction page will reflect that choice. Some users may be after different items, but all the items have the same value price, so it's more like bidding on a price range, rather than a particular item.
Brewas1 Says:
How long does an auction usually last?
lstuckemeyer@QuiBids Says:
Our auctions are user contingent, therefore, an auction will not end until bidding ceases and the timer reaches 0.
dssp13 Says:
When bidding stops, who is the winner? The one who placed maximum bids or the one who bids last ?
lstuckemeyer@QuiBids Says:
The winner of the auction is the user who places the very last bid into the auction before the timer reaches 0.
AusieDon2013 Says:
I lost my auction I was offered a second chance to buy the item for $250 am correct in my understanding that the money I have already spent on bids goes to the second chance buy of that same product from that same auction?
lstuckemeyer@QuiBids Says:
Correct! The 'Buy Now' option allows you to use the monetary value of the real bids you placed into the auction to purchase that item at a discounted price.
jenanimallover1 Says:
I am confused about the You Choose It Auctions. There are multiple items in that auction but if I win that auction I can choose any item for that multiple auction? What if someone is bidding on a different item and they win their auction at a higher bid-is there only one winner although there is many different products?
lstuckemeyer@QuiBids Says:
Even though someone may be after a different item, it is still the same exact auction. Therefore, there is only one single winner, not a winner for each individual item.
ebaker05 Says:
I have seen other bidders win items where the auction ended at like $62.02 and it shows total purchase price of $212.00. Why such a job in the price?
lstuckemeyer@QuiBids Says:
That total calculation includes the monetary value of bids that the user placed into the auction to win. It displays the total investment, not just the auction ending price.
horsesocks Says:
In response to Q # 5," Will everyone bidding on the item get a chance to buy now? Or does that apply to the top bidder." I'm not sure if I understand the answer. "Everyone gets the chance to apply their Purchased Bids toward the Value Price of the item!" Q: Do other bidders in the action have the opportunity to buy the same product at the same price paid by the winner of the auction when that auction ends?
lstuckemeyer@QuiBids Says:
Yes! Everyone who participates in the auction will be allowed the chance to utilize the 'Buy Now' option.
cooljaysce Says:
Why must i give details of my Bank Account? If you do accept Paypal, why is it not included in the registration process as an option?
jpayne5@QuiBids Says:
We ask for your credit or debit card information to pay for your first package of bids. You will be able to use PayPal as your payment method for future purchases though!
juliec1973 Says:
I was watching an auction I wanted to participate in but waiting for the right time to bid when the auction became locked. what and why is a locked auction and how does one know when an auction will become locked??
jpayne5@QuiBids Says:
Locked auctions are a new feature on all QuiBids auctions that allows bidders to win more easily by limiting the competition in each auction. After a certain point, auctions will become locked and only bidders who have been participating will be able to continue placing bids, while all other bidders will be “locked out.” You can read more about Locked Auctions here: http://blog.quibids.com/locked-auctions-winning-just-got-easier/
Spiritshigh Says:
I am considering joining Quibids but have one question. If I were to want to place a bid on an item where does it show the bidding time available. Examples if I want an IPAD does it state when the bids closes (Date & time?)
jpayne5@QuiBids Says:
Because time is added back to the clock whenever someone bids, there is not a set data & time that a auction will end. A maximum of 20 seconds is added to the timer every time someone bids. This gives enough time for someone else to make the decision to bid if they're interested. As long as customers chose to participate, the auction will continue. This is similar to the “Going once...Going twice...SOLD!” approach of traditional auctions.
tylertwo Says:
please explain the difference between voucher bids and regular bids and do you ever sell bids at a discounted price after you have purchased you first bids?
jpayne5@QuiBids Says:
Real bids are bids that you purchased for $0.60 each and are refundable as long as they have not yet been used. If you use a real bid in an auction and don't win the auction, you will be able to apply the value of that bid towards the value price to get a new Buy Now price. Voucher bids are won in auctions, purchased through the Buy Now, or given away for free through a promo. They are not refundable and can not be applied to the value price so they do not count in the Buy Now. Real bids are always sold at $0.60 a piece and we do not offer any discounts on them as their value is applied towards the value price of the auction.
VisciousBeauty Says:
did i get it right that when i start my bid it goes up in 0.60 increments? and if so and I lose the bid....does that 0.60 represent 60 cents times whatever the amount of 0.60s were or is and does it come off my credit card as a fee for bidding even though i did not win the bid?
jpayne5@QuiBids Says:
That's not quite right! Each bid costs $0.60, but when you use them in an auction to bid, the price of the auction goes up by only $0.01. The bids are pre-paid, so regardless of whether you win or lose the auction, you do not have to pay for the bids after you use them.
Amauch13 Says:
I sighned up and started out with 100 bids and 3 vouchers are those free or do I have to pay for them
jpayne5@QuiBids Says:
It sounds like you purchased the Starter Bid Package of 100 bids for $0.60 each (total of $60.00). During the registration, if you signed up for our newsletter, you were also credited with 3 voucher bids for free.
jabar69 Says:
what triggers a locked auction
jpayne5@QuiBids Says:
When is an auction locks is completely random and based on many different factors of the auction. You can read more about how to ensure you are not locked out here: http://blog.quibids.com/locked-auctions-winning-just-got-easier/
nosjim Says:
So if I bid $20 on something and I don't win it, I still gotta pay the $20?
jpayne5@QuiBids Says:
The bids you used in the auction are pre-paid so if you do not win the auction, you do not have to pay anything else.
PearlaGem Says:
How long does it take to process an item you won? Not ship just process
jpayne5@QuiBids Says:
The processing time can vary depending on a number of factors. We try to get everything out as quickly as possible, but processing can take anywhere from a few minutes to a few days. On rare occasions, it can even take longer. If you have an order you are concerned about, contact our Customer Support Team and we will be more than happy to look into it for you!
arianev13 Says:
If I win an auction, what do I have to pay next? Only shipping cost? or a price for the item + shipping cost? nd if so, where to find the info of what it would cost if I win before starting bidding on it?
jpayne5@QuiBids Says:
If you win an auction, first Congratulations! Next, you will need to pay the final auction price plus any shipping or additional fees that may be included. You can review all the fees that might be included though before you begin bidding. This information will be listed in the Item Description for your review.
sharekel Says:
After buying the required $60 pack, I win an auction for voucher bids. May I use the voucher bids first, and then cancel the account and get a refund for the un-used $60 real bids?
jpayne5@QuiBids Says:
Yes, you are more than welcome to use either voucher bids or real bids first when you have both in your account. You can choose which to use first through the QBar at the bottom of your screen in the My Bids area. We are always happy to refund any unused, real bids at your request!
dreamon1 Says:
My question is if every time a person places a bid it ups the time by 20 seconds, then you cannot win unless no one else bids for that 20 seconds. Is that correct?
jpayne5@QuiBids Says:
That is correct. In order to win an auction, you must be the last person who bid before the clock successfully counts down to zero!
smithsatx Says:
Why are there different items to bid on in an auction lot? For example, I was bidding on the "Go-light", when people I was competing with were bidding on a kitchen mixer. Even if I won the "go-Light", I was bidding on the kitchen mixer? Is this the catch?
jpayne5@QuiBids Says:
This is a great example of what we call You-Choose it Auctions. This means that you can bid on many different items and once the auction is won, you can select the specific item that you wish to purchase. You can read more about You-Choose it auctions here: http://blog.quibids.com/you-choose-it-auctions-more-products-more-wins/
wjrokk18 Says:
When watching the items, I noticed one "Locked" What does that mean? I still see bidding going on? Thanks.
jpayne5@QuiBids Says:
Locked auctions are a new feature on all QuiBids auctions that allows bidders to win more easily by limiting the competition in each auction. After a certain point, auctions will become locked and only bidders who have been participating will be able to continue placing bids, while all other bidders will be “locked out.” You can read more about Locked Auctions here: http://blog.quibids.com/locked-auctions-winning-just-got-easier/
Meggs09 Says:
Why is there a lock in the corner of some auctions? Why can't I bid on these auctions?
jpayne5@QuiBids Says:
That indicates the auction is locked and only those who were considered active bidders in that auction prior to it locking are able to bid in that auction now. You can read more about Locked Auctions here: http://blog.quibids.com/locked-auctions-winning-just-got-easier/
GoodHunter5 Says:
When I bid, can I know whether other bidders are using bid-o-matic or read bids or voucher bids or free bids? Thank you.
jpayne5@QuiBids Says:
You will be able to see if users are using the Bid-O-Matic feature or placing single bids by the bidding history section on the left side of the auction page. You will not be able to see whether they are using real bids or voucher/free bids.
GoodHunter5 Says:
I am confused about the You Choose It Auctions. Say I am bidding on one item, and since there are multiple items in that auction, what if someone is bidding on a different item and they win their auction before my auction expires? Does it mean they win and I (and all the people bidding with me on our item) lose although our auction is still going on...? Thanks for your clarification.
jpayne5@QuiBids Says:
Even though there are multiple items in the auction, it is still just one auction. That means the bidding will be the same and the auction will end at the same time. Each user will be able to select which item from that auction they are interested in.
jetfish49 Says:
Is it even possible to win against B-O-Mat??? Is there a way to raise the Ante...more than 0.011 for a single bid? Thanks,
jpayne5@QuiBids Says:
Yes, it is possible! They may shut their Bid-O-Matic off, it may run out of bids and not be reset, or the user may decide they have reached their limit. However, you will not be able to raise the price more than $0.01 at a time.
sigephowell Says:
Say I've won an item that was bid up to $25.15, will I then be charged for that amount, or is that just the running total of the item on bid?
jpayne5@QuiBids Says:
If the final auction price is $25.15, then that is the price you will pay to claim that item. Please note, any transaction or shipping fees (which are listed in the Item Description) will be added on top of the final auction price.
NAVIENBIDS Says:
Dose quibids really work, the prices seem to good to be here?
jpayne5@QuiBids Says:
Yes, QuiBids really works and people do win some really amazing deals every day. Please note, not every one wins every single time, but the users who take their time to learn and understand our auctions are the ones who do the best.
littleone00 Says:
I just won't to know when u bid on something. and u don't win do u get ur bids. back to ur account. are u just lost them and have to buy more bids
jpayne5@QuiBids Says:
If you do not win the auction, you do not get your bids back. However, you can apply the value of your real bids towards the Buy Now price so you only have to pay the difference.
johngar1 Says:
Am I correct in assuming that I lose All of the money I bid if I do not win or choose not to buy that item?
jpayne5@QuiBids Says:
That is correct! We frequently recommend bidding on the items that you would be willing to pay the full value price.
kim1029 Says:
Can you have more than one account
jpayne5@QuiBids Says:
No, this would be a violation of our Terms & Conditions as well as unfair to our other customers.
NS2480 Says:
When you purchase or won the bid, do they ask for the destination it will be shipped at?
jpayne5@QuiBids Says:
Yes, when you win an auction, regardless of the final auction price, we ask that you claim that item and complete the entire check out process so we can confirm the item you want, the mailing address and the payment information. If you need help through this process, please contact us and we will be happy to help you!
Aarong817 Says:
I just joined, I didn't really want to join but I did and got charged so i used all the bids, will I ever be charged on my credit card for any unnecessary reason without buying bids again? Like not using my account?
jpayne5@QuiBids Says:
No, you are only ever charged for the purchases you make. We do not charge any fees for not using your account. If you would like a refund, please contact our customer support team and we will be more than happy to help!
dslrowdy Says:
This was already asked in question 38 above but the answer doesn't make sense to me. I'm currently looking at 6 auctions that have exactly the same price, exactly the same bidders, exactly the same bidding pattern and the same auction number. If the auction numbers are the same how do you know what you are bidding on and how are all of these other things matched up exactly? The picture and information shown are clearly completely different items. These were the 6 other auctions listed on the page to click on and view. Just to be sure it wasn't something getting messed up in my browser I opened up a different brand of browser and navigated to one of the auctions and it still matches everything exactly. I was looking forward to jumping joining on the bidding but this sure makes things look shady. I think it's extremely unlikely that these are actual users bidding in exactly the same pattern (especially with single bids) and all 6 items have exactly the same price. Please help me understand what's going on here.
jpayne5@QuiBids Says:
Yes, there was no error in this auction. Perhaps it would make more sense if we describe it this way for you. Our You Choose It auctions include multiple items to choose from in the same price range. For example, in a $25.00 Value Price auction, you will have the choice of several different $25.00 items to choose from in that lot. You are not bidding on a specific item, but rather on the $25.00 value. When you win or use the Buy Now you will be able to choose which item from that $25.00 lot you would like.
cdelcamp1979 Says:
I just bid and won my first item, but after I won, I received an email telling my that I had won a different item. Example: I was the first and only bid on a iPad pen, then after I won, it said I was the winner of a pair of earrings. Why?
jpayne5@QuiBids Says:
This is a You Choose It auction which means there are several things to choose from in that auction. If you navigate back to the auction page, you will see a small link towards the top of that page that says "You Choose It: Update Selection." If you click on that link the system will present you with a list of items for you to choose from. Once you decided for the item you desire, the auction page will reflect that choice. At that point, if you click the "Proceed to Checkout" button on the auction page, the system will successfully add that item to your cart.
sparkerlife Says:
I have a question. I just started and made a bid on a rod and reel in the sports section. Well low and behold I WON!!! but it told me I had won a remote control helicopter!!!! Can you please explain that one! DO I know what I am bidding for???
jpayne5@QuiBids Says:
This is what we call You-Choose it Auctions. This means that you can bid on many different items and once the auction is won, you can select the specific item that you wish to purchase. Here is how it works: If you navigate back to the auction page, you will see a small link towards the top of that page that says "You Choose It: Update Selection." If you click on that link the system will present you with a list of items for you to choose from. Once you decided for the item you desire, the auction page will reflect that choice. At that point, if you click the "Proceed to Checkout" button on the auction page, the system will successfully add that item to your cart.
us2pigs Says:
If I win an auction and decide that I no longer want the item do I still have to purchase?
jpayne5@QuiBids Says:
No, if you decide you no longer want the item or anything else from that auction, you are not required to purchase that item.
vharrison1948 Says:
I see that some Bids are "locked". How does that happen? I watched for a few minutes and see that bidding is still taking place on the item, but I cannot bid on a "locked" item.
jpayne5@QuiBids Says:
Locked auctions are a new feature on all QuiBids auctions that allows bidders to win more easily by limiting the competition in each auction. After a certain point, auctions will become locked and only bidders who have been participating will be able to continue placing bids, while all other bidders will be “locked out.”
tleeg1 Says:
In a real auction, if you don't get the product, you don't lose the money. I just spent $60 and didn't win anything. So I'm just out of luck?
jpayne5@QuiBids Says:
We are sorry to hear you didn't win anything with your first set of bids. If you don't win an auction, you always have the Buy Now choice. The Buy Now feature offers you the chance to purchase any product at any time during the auction and for up to 2 hours after the auction ends. By utilizing the Buy Now feature, an investment of real bids never has to go to waste. Any ‘real’ bids you place in an auction will be discounted off of the Value Price. Please note: Voucher Bids have no monetary value, therefore do not apply towards the value price when utilizing the Buy Now feature.
steve59hutch Says:
As I scroll through the comments above, it seems there is much confusion on the "You choose it" auction model, which is not covered in the QuiBids 101 or the quiz. You put a positive spin on your answers, but to me it appears to be deliberate subterfuge to pool auctions and drive up bid prices. Why don't you spell this out in the QuiBids 101 material. I have read several great reviews about QuiBids. Why would you want to risk this reputation by deliberately (or at least, carelessly) confusing your customer?
jpayne5@QuiBids Says:
We agree that an informed customer is a happy customer which is why we go to great lengths to explain as much as we possibly can and we have a dedicated Customer Support Team that is always more than happy to answer any questions or concerns you may have. We have a lot more information regarding our You Choose It auctions here: http://blog.quibids.com/you-choose-it-auctions-more-products-more-wins/
fun2meet Says:
I just tried to win a couple of auctions for the same thing both times I lost to bidding errors. Which I don't think that is fair. Fun2meet
jpayne5@QuiBids Says:
If there was an error in an auction, contact our Customer Support Team with the auction number so we can look into this for you. Don't forget: you have the Buy Now option on every auction so you don't have to walk away empty-handed.
tiffanyhall100 Says:
how do you find specific items to bid on e.g i phone 4s unlocked?
jpayne5@QuiBids Says:
You can search through our Store (under the Browse tab) to see if we have a specific item. If it is not available at this time, we recommend that you continue to check back!
20072013 Says:
why when I am bidding on a item, and with a blink of a eye, then item I am bidding on has moved to another location, and it causes me to bid on a different item that have replaced it? Why does the items move around so much during bidding? 20072013
jpayne5@QuiBids Says:
What you are experiencing will only occur on the main auction list. With thousands of auction being held each day, new items are constantly being added and completed auctions being removed. This can cause items to shift position on a page and at times even change pages. We recommend not bidding from the homepage for this reason.
annie7753 Says:
If I bid on something and do not win, you say I have the Buy Now option. Is the Buy Now the full retail value (like I would pay if I was out shopping at a store) or the final auction price that the winner will pay?
jpayne5@QuiBids Says:
The Buy Now price is the difference between the value of the real bids you used in that auction and the Value price.
Jigneshpadia Says:
I am watching a bid for boss speaker. It is currently at $5. If i have only 1 bid left, can i bid directly from $5 to $90?
jpayne5@QuiBids Says:
No, each bid only raises the auction price by one cent.